Get VIP ACCESS to the most sought-after shoes and handbags handpicked for you based on your personal style
Hassle-free shopping and shipping is always free
WHAT IS JustFabulous?
At JustFabulous, we believe that every woman deserves to wear the same fashion-forward designs as the rich and famous regardless of her social status. Not to mention the fact that establishing an on-trend wardrobe filled with today's latest styles should not render you penniless. Our philosophy is that the overall fabulousness of an outfit is based on the compilation of many stylish elements each of which should be high on style, but low on price. Plus, every woman deserves to have her own fashion aficionado at her fingertips.
JustFab's VIP members have that luxury. This monthly VIP program grants you access to style experts and the most up-to-the-minute shoes and handbags. Every month, our fashion gurus will email you a customized collection of shoes and/or handbags that were selected just for you.
We've combined the extravagance of a personal shopper with the flair and sophistication of a stylist whose passion lies in the pursuit of finding you the perfect accessory. As a member, our style experts (advised by the founders of WhoWhatWear.com) will review your personal fashion sense before combing through the shelves of style in our coveted closet. Then they'll recommend items based on your existing style. So you're getting the personalized, star treatment you deserve, without the high-end price tag.
Once you experience a taste of the fab life, you'll realize it's the only way to shop!
PRIVACY POLICY
This privacy policy addresses the use of information we collect from you. By visiting JustFab.com (this "Site"), or providing your information to us, you agree to accept the practices described in this privacy policy.
How We Use Your Information
When you register to become a member of JustFabulous, we request certain personally identifiable
information from you, including contact information (such as name, email and shipping address) and
financial information (such as credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have any questions or concerns regarding your order, we will use this information to contact you.
We collect personal information not only to fulfill your order, but also to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers'
preferences and improving the customers' experiences. We may also use your information to contact you for promotional purposes. We may combine information about you with information from other sources in order to improve the quality of our services.
Other than as set forth below, we do not sell, rent, license or share any personal information without your consent:
We may share information about you with third parties in order to improve your consumer experience. These third parties may contact you about products or services you may be interested in, or to otherwise improve your customer experience with this Site.
Your information may be transferred in connection with the sale, merger or business acquisition of JustFabulous.
When we believe that disclosure is necessary to protect the rights, property and safety of JustFabulous, its users or the public.
As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.
Cookies and Web Beacons
We also gather aggregated, non-personally identifiable information from you (such as usage patterns) when you access this Site through the use of cookies and web beacons. Such information may be shared with trusted third-parties but the information will not personally identify you. As we develop this Site, we may gather additional information from you through the use of other technologies.
Cookie
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this Site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our Site, what pages you view, and where you go after you leave our Site. The cookies are not connected to your personal information.
Web Beacon
Web beacons, or clear gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's
computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information
gathered by web beacons to your personal information.
Security
The security of your personal information is important to us. When you provide sensitive information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. If you have any questions about security on our Site, please contact us as indicated below.
Opting Out
We may occasionally send you newsletters and emails regarding special offers, promotions, features and/or product updates. We may also communicate with you on behalf of third parties about special offers, promotions, features and/or product updates we think may be of interest to you. If you decide you do not wish to receive these communications, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication.
Links to Other Sites
This Site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to
information collected by this Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information.
Children Under 13
Children under 13 may view this Site, but they cannot make a purchase or provide any personal information. This Site is not designed for children and we do not wish to collect personal information from children under 13. If you register with us and we discover that you are under 13, we will delete your account. You must be 18 or over to purchase any products from this Site.
Changes to the Privacy Policy
We reserve the right to amend this policy at any time. Notice of any change will be posted on this Site. Please check this page periodically for changes.
Contact Us
If you have any questions regarding the use of our site or privacy policy, please contact us at:
JustFabulous
2301 Rosecrans Ave., Suite 4100
El Segundo, CA 90245
TERMS AND CONDITIONS
Welcome to JustFabulous! This Web site located at www.justfab.com (this "Site) is owned and operated by
JustFabulous, LLC ("Company"). By using this Site, you accept the following terms and conditions ("Terms")
so please read the Terms carefully. You must be at least 18 years old to purchase products from this Site.
The Company reserves the right in its discretion to revise the Terms from time to time so please check them
periodically. If you do not agree with these Terms, please immediately discontinue use of this Site.
PROGRAM
JustFabulous is a monthly membership program that grants you access to style experts and the latest shoe and handbags trends. To become a member, simply take our Fashion Personality Quiz. Our JustFabulous style experts will determine which shoes and handbags best match your personality and style. Next, you must register and create a member account through this Site ("Account"). After you have successfully created an Account, you will have the option to select your favorite item(s) from the 'My Boutique' section of your Account ("Boutique"). There is no registration fee.
As a registered member, our experts will send you a customized selection of 6 items on the 1st of every month. You will also receive emails, newsletters and other updates to maximize your shopping experience. Depending on your mood, you will have the following options each month:
1. 'Send Me Styles.' Select an item by the 5th day of the month and we will ship it to you for free. If you choose to purchase more than one item, you may do so a price of $39.95 each.
2. 'Send Me New Options'. If you are not satisfied with your selections, you may select the 'Send Me New Options' button by the 5th day of the month and our experts will send you a new selection of 6 shoes and/or handbags within 3-5 business days ("New Selection").
3. 'Skip This Month'. There is no obligation to select buy an item each month. Should you decide not to select an item for any given month, simply select the 'Skip This Month' option by the 5th day of the month and you will not be charged that month. If you do not make a selection or select the 'Skip This Month' option by the 5th day of the month, you will be charged $39.95, which becomes 1 JustFab credit. Even if you have decided to 'Skip This Month', you may return to your Boutique at any time thereafter to make a selection.
Once you make your first purchase, your status is automatically upgraded to VIP member. Now you will be required to take action by the 6th of each month. You may either opt to skip the month or request new selections. If you don't take ANY action by the 5th of the month, your credit card will be charged $39.95 on the 6th day of the month. This becomes 1 JustFab credit that can be redeemed at a future time. This price includes one fabulous item, our style experts' efforts in choosing items for you and free shipping.
You may cancel your Account at any time. If you wish to cancel your Account, simply call our Fashion Consultants at 1-866-337-0906 Monday-Friday 7 a.m. – 4 p.m. PST. There is no additional cancellation fee.
CREDITS
If you do not make a selection or select the Skip This Month option by the 5th of the month, AND you're a VIP member, you will be charged $39.95 on the 6th of the month. This becomes 1 JustFab credit that can be redeemed for 1 item in any future month. You can receive a maximum of 5 credits. Once you receive the maximum number of credits, you will not be charged until you redeem at least 1 credit. If you have multiple credits, you may redeem them together or separately, in a single month or gradually over time. Each credit is valid for 1 year from the date of issuance. Credits have no cash value and can only be redeemed for an item selection. Unused credits become void upon cancellation of an Account for any reason.
You can also build credit by returning an order for a credit. The 'maximum of 5' credits restriction listed above does not apply to credits earned through returns.
SHIPPING
All orders shipped to destinations within the continental United States are shipped free of charge via FedEx SmartPost. Please allow 4-7 business days for delivery. Currently, we do not ship outside the United States. Risk of loss and title for items purchased on this Site shall pass upon delivery to the carrier.
As soon as your order ships, we will email you your FedEx tracking number so that you can track the status of your shipment. You will also find your order details and tracking information in the 'My Order History' section in your Boutique.
RETURNS & EXCHANGES
If for any reason you are not happy with your selection, you can exchange an item for another item, or return it for a credit or refund. We only accept returns or exchanges up to 30 days from the original date of shipment for items that are in new, unused and resalable condition. Any exchange or return should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund. Items exchanged for another item or returned for a credit are not charged a restocking fee.
To make a return or exchange, please follow these steps:
Call our Fashion Consultants by dialing our toll free number at 1-866-337-0906 and request an Return Merchandise Authorization (RMA) number. This allows us to process your return.
Our Fashion Consultants will email you our pre-paid return shipping label.
Send the item back in the original, undamaged box and packaging.
Attach the pre-paid return shipping label to your shipment and drop it off at any FedEx Kinko's location.
YOUR USE OF THIS SITE
In consideration of your use of this Site, you agree to provide true and accurate information about yourself when creating an Account, and update your Account from time to time to keep it accurate. If you provide, or the Company has reasonable grounds to suspect that you have provided information that is untrue, inaccurate, not current or incomplete, Company has the right to suspend and refuse any and all current or future access by you to this Site or any portion thereof.
Company reserves the right at any time to modify or discontinue, temporarily or permanently, this Site or any part thereof with or without notice. You agree that Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of this Site or any part thereof.
This Site may be linked to other Web sites. You acknowledge and agree that Company is not responsible for the availability of such external Web sites, and does not endorse and is not responsible or liable for any content, advertising, products and/or other materials on or available from such Web sites. You further acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such Web site.
Prices, descriptions and availability of products on this Site are subject to change without notice. Errors may be corrected when discovered, and Company reserves the right to revoke any stated offer in order to correct any errors or inaccuracies.
COPYRIGHT
This Site and all content contained therein, including but not limited to text, photographs, images, icons, graphics, trademarks, trade names, logos and software ("Content") is owned by Company and protected by applicable law. You agree not to copy, publish, use, display, transmit, create derivative works from, or in any way exploit the Content without Company's prior written approval. Nothing contained in or on this Site should be construed as granting any license or right, by implication or otherwise, to use any of the Content at any time.
ACCOUNT
You are responsible for maintaining the confidentiality of your Account and all activities occurring under your Account. Company shall not be liable or responsible for any loss or damage arising from any
unauthorized use, access or any other breach of security of your Account.
You agree that Company may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent or illegal activity, or any other activity which the Company believes is harmful to this Site or its business interests. You agree that any termination, limitation of access and/or suspension shall be made in Company's sole discretion and that Company shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.
INDEMNIFICATION
You agree to indemnify and hold Company and its subsidiaries, affiliates, officers, agents and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments,
proceedings, damages, expenses and costs (including reasonable attorneys' fees), based upon, arising from or related to (a) information or content you submit, transmit or otherwise make available on or through this Site; (b) your use of, or connection to, this Site; or (c) your breach or attempted breach of these Terms.
DISCLAIMER OF WARRANTIES
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE
SPECIFIED IN WRITING.
CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR
LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE
DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS SITE. IF A PRODUCT OFFERED ON THIS SITE IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN THESE TERMS OF USE.
GENERAL
These Terms constitute the entire agreement between you and Company and governs your use of this Site and supersedes any prior version of these Terms between you and Company with respect to this Site. The failure of Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver or relinquishment to any extent of Company's right to assert or rely upon any such provision or right in that or any other instance, and the same shall be and remain in full force and effect. If any provision of these Terms is found by a court of competent jurisdiction, statute, rule or otherwise to be invalid, the parties nevertheless agree that the remaining provisions shall not be affected thereby and shall continue in full force and effect, and such provision may be modified or severed from these Terms to the extent necessary to make such provision enforceable and consistent with the remainder of these Terms.
Company may amend these Terms from time to time. Notice of any change to these Terms will be posted on this Site.
Shipping & Returns Made Easy
Shipping & Returns Made Easy
JustFabulous strives to provide superior customer service and a quality shopping experience for our customers. That's why shipping, returns and exchanges are a cinch.
Shipping
All orders shipped to destinations within the contiguous United States are shipped FREE of charge via FedEx . Shipping usually takes 4-7 business days for delivery. Currently we do not ship offer international shipping.
As soon as your order ships, you will be provided with a tracking number via email so you can track the status of your shipment on FedEx's Web site. You will also find your order details and tracking information in the My Order History section in your Boutique.
Returns & Exchanges
We know you'll love your JustFabulous items, but if for any reason you are not content with your selection, you can exchange it for another item or return it FREE of charge for a JustFab credit. We accept returns up to 30 days from the date of shipment. Items must be in new, unused condition and have all of the original packaging intact. Due to our fabulous pricing, we are required to charge a $5.95 restocking fee for all items returned for a refund.* Items exchanged for another or returned for a JustFab credit are not charged a restocking fee.
All merchandise must meet these guidelines:
We can only accept returns that are in a resalable condition. If you are thinking about returning a pair of shoes, we recommend trying them on in a carpeted area for a limited time.
Your return package should contain the undamaged box and original packaging, plus any accessories or extras that may have been included with the shipment.
Items must be returned/exchanged within 30 days of shipment date.
Shipping Your Return/Exchanges
Exchanges/Returns* are at no cost to you. To make a return or exchange, please follow these steps:
Call our Fashion Consultants by dialing our toll free number at 1-866-337-0906 to request an RMA number that will allows us to process your return.
Our Fashion Consultants will email you our pre-paid return shipping label.
Repack the items with all of their required articles in their box and place in a protective box.
Attach the pre-paid return shipping label to your shipment and drop it off at any FedEx Kinko' location.
* We are required to charge a $5.95 restocking fee for all items returned for a refund. Items exchanged for another or returned for a JustFab credit are not charged a restocking fee.