Justfab is committed to accessibility, diversity and inclusion. We believe all guests should be able to easily shop our products online at https://www.justfab.com.
Our mission is to make your experience with Justfab exceptional, so we are in the process of making it easier to shop using supporting assistive technologies like screen readers, magnifiers, voice recognition software and switch technology. We will update this notice as soon as those changes are up on the sites and available to our customers.
How we accomplish our goals?
Our team is filled with dedicated professionals who are passionate about making all of our online experiences the best they can be, and we’re collaborating with advocacy groups and industry partners to identify areas that need improvement. We’re always learning and consistently looking to make improvements in performance, speed and accessibility.
Web Content Accessibility Guidelines
(WCAG) 2.1 Level AA are recognized and acknowledged as the international standard measure for accessibility. We’re using this guideline for our site standards.
If you have any questions or concerns about the accessibility of our site, please email us at websiteADA@techstyle.com or contact our customer service team through the “Help & Contact” feature on the site.
Please note, this email is for accessibility-related questions and requests only. Please contact customer service for any other inquiries, including but not limited to cancelling your membership, issues with product orders or returns at 866-337-0906 or contact us via Live Chat
STEPS WE’VE TAKEN TO IMPROVE ACCESSIBILITY
Here are some of the items we’ve addressed to make sure our site is as easy to use as possible for all guests:
1. Site Structure — We use appropriate headings, lists, paragraphs and other formatting features on www.justfab.com so that guests can easily use the site with assistive technology.
2. Text Equivalents — People who either can't see images or hear audio may need some form of a text equivalent to interact with our sites. We’re working to ensure all of our images and multimedia are fully accessible through alternative text, captions, and transcripts.
3. Full Keyboard Access — Everything we build can be accessed using a keyboard.
4. Site Consistency — We’re consistent in the way we build our site so that once you understand how our menus and pages work, you can count on our site to be consistent and function the same way every time you interact with it.
Updated: May 19, 2023