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PRIVACY POLICY
Your privacy is very important to us. This privacy policy addresses how TechStyle, Inc., and its subsidiaries, JustFab LLC (d/b/a JustFab), Justfab.com, Inc. (d/b/a JustFab), Fabletics, LLC (d/b/a Fabletics) and Personal Retailing, Inc. (d/b/a FabKids) (collectively, "Company"), collect and use information you provide. By visiting www.JustFab.com (this "Site"), and providing your information to us, you agree to accept the practices described in this Privacy Policy.

What Information Is Collected
We group the collection of user information into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member. Personal information may include your name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your Site preferences, sizes, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional). JustFab may use or disclose aggregate information for any purpose.

How We Use Your Information
We collect personal information to make our services related to this Site (the "Services") more rewarding for you to use, including billing, shipping and tracking your orders. If we have any questions or concerns regarding your order, we may use this information to contact you. We also use this information for internal purposes, such as studying our customers' preferences and improving customer experience on the Site. We may also use your information to contact you for promotional purposes and provide customer service to you. If you enter into a sweepstakes, contest or similar promotion, we may use the information you provide to administer those activities. We may combine information about you with information from other sources in order to improve the quality of our Services.

We also receive and store certain personally non-identifiable information, which is collected passively using various technologies, and cannot presently be used to specifically identify you. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors' Internet service providers, and how our users use and interact with the Services. Also, in an ongoing effort to better understand and serve you, we often conduct research on customer demographics, interests and behavior based on the personal and other information provided to us. This research may be compiled and analyzed on an aggregate basis. We may share this non-identifiable and aggregate data with affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.

How Is This Information Shared
There are certain circumstances in which we may share your personal information with certain third parties without further notice to you, as set forth below:
  • We do not sell any of your personal information to third parties for profit. Like most online businesses, we do share some information with contracted third parties in order to provide better services and advertising to you, and do afford you the option to opt-out of sharing this information.
  • We may share information about you with trusted third parties in order to improve your customer experience. These third parties may contact you about products, services or promotions you may be interested in, or to otherwise improve your customer experience with this Site.
  • We may share information about you, such as your name, address, email address, as well as a record of any transactions you conduct on our website or offline with us via our third-party advertising partners and its service providers, in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partners will make the data we provide to it anonymous. To learn more about the use of this information or to make choices about receiving personalized advertising provided by third parties, please visit the Network Advertising Initiative by clicking here.
  • As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets.
  • When we believe in good faith that disclosure is necessary to protect the rights, property and safety of JustFab, its users or the public.
  • As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.
Cookies and Web Beacons
This Site uses cookies and web beacons to gather aggregated, non-personally identifiable information in order to help us better understand user behavior, tell us which parts of this Site users have visited, and facilitate and measure the effectiveness of advertisements and web searches. Such information may be shared with trusted third parties but the information will not personally identify you. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information. As we develop this Site, we may gather additional information from you through the use of other technologies.

Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to collect anonymous information about how you use this Site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our Site, what pages you view, and where you go after you leave our Site. The cookies are not connected to your personal information. We recommend that you leave cookies turned on because they allow you to take advantage of some of this Site's features.

Web Beacons
Web beacons, or clear gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on our Site by informing us what content is effective. We do not tie the information gathered by web beacons to your personal information.

Security
The security of your personal information is important to us. When you provide sensitive information (such as a credit card number), we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information. If you have any questions about security on our Site, please contact us as indicated below.

Opting Out
We may occasionally send you newsletters and emails regarding special offers, promotions, features and/or product updates. We may also communicate with you on behalf of third parties about special offers, promotions, features and/or product updates we think may be of interest to you, or you may have opted-in to receive newsletters or special promotions from one of our trusted third party providers. If you decide you do not wish to receive these communications, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication. Note however that as user of the Services you cannot opt-out of some administrative communications that are reasonably necessary to the Services, such as billing or service notifications. You may also opt-out of certain targeted advertising by visiting http://www.networkadvertising.org/choices, http://www.networkadvertising.org/mobile-choices or http://www.aboutads.info/choices.

Links to Other Sites
This Site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there. This Site may enable you to post comments, reviews and other information on publicly available areas of this Site. Any information you post in these areas of this Site will be available to all of our users, so please use caution in disclosing any personal information when you post such comments, reviews or other information.

Facebook
You can log in to your account using your Facebook account, or utilize your Facebook account to access and use the social features on this Site. In doing so, Facebook will ask your permission to share certain information from your Facebook account with this Site. This may include your first name, last name, gender, profile picture, list of friends, a link to your Facebook profile, likes, and other data that is part of your or your friends' Facebook profile(s). This information is collected by Facebook and is provided to us under the terms of Facebook's Privacy Policy. You can control the information that we receive from Facebook using the privacy settings in your Facebook account. If you use your Facebook account to access and use the social features on this Site, your Facebook user name and your Facebook profile picture will be shared with other users of this Site. Further, other users of this Site may be able to view your profile and shopping activity on this Site.

You may choose to share your shopping activity on this Site with your friends on Facebook. A subset of your user activity on this Site, including your likes, purchases, wishlists and friends will automatically be shared to both your friends on Facebook and with your Facebook friends on this Site. Additionally, such activity will be visible to users on this Site who have a Facebook account but who might not be your friend on Facebook. The information you choose to share with your Facebook friends will be attributed to your Facebook account that was used to access this Site. Facebook's use of such information and any information it collects from your use of Facebook is governed by Facebook's Privacy Policy. JustFab has no liability or responsibility for the privacy practices or other actions of Facebook that may be enabled within use of this Site. The use of information on this Site is governed by this Site's Privacy Policy. You understand and acknowledge that you have read and are familiar with this Site's Privacy Policy and Facebook's Privacy Policy. If you do not wish to share your activity on this Site with your friends on Facebook, you may adjust your sharing settings on this Site at any time to disable such sharing. You understand and acknowledge that if you adjust your settings to disable such sharing on Facebook, such activity may continue to be publicly available to other users on this Site, including users with Facebook accounts.

Updating or Deleting Your Online Account Information
You may update or correct your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us by phone if you wish to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Children Under 18
Children under 18 may view this Site, but they cannot make a purchase or provide any personal information. This Site is not designed for children and we do not wish to collect personal information from children under 18. If you register with us and we discover that you are under 18, we will delete your account. You must be 18 or over to purchase any products from this Site. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us.

Exclusion to This Privacy Policy
This Privacy Policy shall not apply to any unsolicited information you provide to JustFab through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as review sections and forums (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and JustFab shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.
 

Important Information for California Residents

If you are a California resident, this section applies to you. It describes how we collect, use and share personal information of California residents, and their rights with respect to their personal information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”).

            Your Privacy Rights

As a California resident, you have the following rights in connection with your personal information (collectively, “Privacy Rights”):

  • Access/Portability. You have the right to request and receive a copy of your personal information we have collected, used, disclosed and sold within the previous 12 months. You can also view and manage most of your personal information by logging into your account.
  • Deletion. You have the right to request the deletion of your personal information we collect and maintain. Please be aware that deleting your personal information is irreversible and means that you will no longer have an account with us. By submitting a deletion request, you will be deleting your entire account including any member credits, reward points, and order history. If you have any member credits on your account, those credits will be deleted and can no longer be used. If you chose to use our Site at a later time, you will need to sign up again and create a new account. However, if you prefer to keep your account and member credits, and instead would like to cancel your VIP Membership, you may do so by contacting our customer service representatives at 1-866-337-0906 or through live chat .
  • Opt-Out. You have the right to opt-out of the sale of your personal information. Please note, we do not sell any of your personal information to third parties for profit. Like most online businesses, we do share some information with contracted third parties in order to provide better services and advertising to you. California law may classify our limited sharing with these contracted third parties as a “sale” of personal information, and we do afford you the option to opt-out of sharing this information. You also have the ability to restrict the use of cookies and advertising IDs:
    • You can use your browser’s settings to clear, delete or prevent cookies. We cannot control cookies that you have stored on your browser and recommend deleting all current cookies. Instructions for how to do this on different types of browsers can be found here: https://www.allaboutcookies.org/manage-cookies/.
    • We use Google Ads and Google Analytics to serve and measure advertising. Please go here and here to opt-out of any personalized ads and cookies.
    • We also use Facebook to help serve advertising. Please go here to control Facebook’s use of cookies.
    • You may also find more information on our use of cookies and how to manage them in the Sections titled “Cookies and Web Beacons” and “Opting Out,” above.

      Please be aware that after submitting an Opt-Out request, you may still continue to see advertisements regarding our company online or through third parties. If you continue to visit or use the Site, you may also come across our ads. You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.

      • Non-Discrimination. You have the right to exercise any of your Privacy Rights free from discriminatory practices prohibited by California law.

                  How To Exercise Your Privacy Rights

      NOTE: THESE ARE NOT EFFECTIVE UNTIL JANUARY 1, 2020

      To submit a privacy related request, you may call us at 855-266-9947, contact us through live chat available available 9am - 9pm EST / 7 days a week, email us at [email protected]com, or fill out our privacy webform available here:Do Not Sell My Info.

      Prior to processing, we will authenticate your request through our standard verification procedures, such as by requesting you to log in to your account or by verifying the information you provided in your request with your account information we have on file. This information may include first name, last name, email and phone number. Please be aware that this information will only be used to verify and help process your request. However, we are required by law to keep information related to your request for record keeping purposes.

      Please allow up to 15-45 days for us to complete your request. Please note, these Privacy Rights are subject to exceptions, and in certain cases we may decline your request as permitted by law.

      You may also allow an authorized agent to submit privacy related requests on your behalf. If you would like to do so, please submit a signed Power of Attorney naming the person who will be your authorized agent. This person may then submit privacy related requests on your behalf using any of the available methods we offer.  Please mail the signed Power of Attorney to Attn: General Counsel-Privacy Request, JustFab, 800 Apollo Street, El Segundo, CA 90245.

                  Personal Information Collected or Shared in the Preceding 12 Months

      The chart below summarizes the categories of personal information we collect and share, as well as where we collect it from, how we use it, and who we share it with. For more information on: the categories of information we collect, please see the Section titled “Information We Collect”; the business and commercial purposes for which we collect your personal information, please see the Section titled “How We Use Your Information”; or the categories of third parties with whom personal information is shared or sold, please see the Section titled “How Is This Information Shared”.

      Categories of Personal Information Collected and Shared

      Sources of Personal Information

      Purposes for Collection of Personal Information

      Categories of Third Parties with Whom We Share the Personal Information

      Name, email address, customer ID, mailing address, phone number, photos and/or Facebook username and profile picture

      This information has either been provided to us by you directly, or, with your permission, service providers or contracted third-party providers, such as customer review platforms, and marketing and advertising partners.

      To create your account; to provide and improve the Services, such as fulfilling and tracking your orders; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements.

      Service providers, such as customer service partners, shipping partners, payment processors, analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners.

      Demographic information such as gender, birthday and other personal identifiers

      This information has either been provided to us by you directly, or with your permission, service providers or contracted third-party providers, such as marketing partners.

      To provide and improve the Services; to improve customer experience on the Site; and to provide and improve advertisements.

      Service providers, such analytics and data warehousing partners; and contracted third-party providers, such as marketing partners.

      Commercial information such as order history, order ID, items purchased, size, style and product preferences, other unique identifiers, and inferences drawn therefrom

      This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, and contracted third-party providers, such as marketing and advertising partners.

      To provide and improve the Services; to improve customer experience on the Site; and to provide and improve advertisements.

      Service providers, such as customer service partners, analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners.

      Geolocation information

      This information is either provided to us by you directly or with your permission, your browser, computer or mobile device.

      To provide and improve the Services; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements.

      Service providers, such analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners.

      IP address, cookies, advertising IDs, tracking pixels, and other unique identifiers

      This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, or contracted third-party providers, such as marketing and advertising partners.

      To provide and improve the Services; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements.

      Service providers, such as customer service partners, and analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners.

      Internet activity information such as how a user browses and interacts with our Services, Site and advertisements, and device, browser and/or computer properties

      This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, or contracted third-party providers, such as marketing and advertising partners.

      To provide and improve the Services and the Site; to improve customer experience on the Site; to provide, improve, and resolve errors; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements.

      Service providers, such as customer service partners, and analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners.

       

      For users who require access to this Policy in an alternative format, please visit our Accessibility page for more information.

      If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at 855-266-9947.

      Further, under California Civil Code sections 1798.83-1798.84, if you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to JustFab, LLC (JustFab), Attn: Legal Department, California Shine the Light Inquiry, 800 Apollo Drive, El Segundo, CA 90245.

      Nevada Residents

      If you are a Nevada resident and have provided us with any personal identifying information, you may opt-out of sharing your information with third parties if you submit an opt-out request to the following email address: [email protected]. Please note we do not sell any of your personal information for profit, we do share some information with contracted third parties in order to provide better services and advertising to you. Please allow 60 days for completion of such request.

      EU-US Privacy Shield Program

      JustFab complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries. JustFab has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/welcome.

      Types of Data Collected Under the EU-US Privacy Shield

      The following personal data may be collected from EU customers: your name, email address, mailing address, and IP address are collected. This personal data is used for the following purposes: marketing and sales, internal research, and compliance with federal, state and local laws and regulations. JustFab also collects aggregate data such as your Site preferences, sizes, age, gender, geographical location, language, time zone, income and education. This aggregate data is used for the following purposes: marketing and sales activities, to optimize shopping experience and types of goods sold, internal research, partnerships or agreements with affiliates, agents and business partners, and to describe our Services to current and prospective business partners.

      Personal Retailing Inc. (d/b/a FabKids) collects the following types of personal data: name, email address, mailing address, credit card information, phone number and IP address. The following aggregate data may also be collected: Site preferences, age, gender, geographical location, language, time zone, income and education.

      Shoedazzle.com, Inc. (d/b/a ShoeDazzle) collects the following types of personal data: name, email address, mailing address, credit card information, phone number and IP address. The following aggregate data may also be collected: Site preferences, age, gender, geographical location, language, time zone, income and education.

      Fabletics, LLC (d/b/a Fabletics) collects the following types of personal data: name, email address, mailing address, credit card information, phone number and IP address. The following aggregate data may also be collected: Site preferences, age, gender, geographical location, language, time zone, income and education.

      Who We Share Information With Under the EU-US Privacy Shield

      JustFab may disclose personal and non-personally identifiable aggregate data with affiliates, subsidiaries, business partners, advertisers and vendors. The purpose for disclosure to affiliates, subsidiaries and business partners is to improve customer experience, for internal research and marketing and sales purposes. We may share information with advertisers and vendors to comply with lawful agreements and for advertising purposes. JustFab retains potential liability in cases of onward transfer of information to third parties.

      JustFab may also be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

      Individuals will be notified by JustFab in the event it uses or discloses information for a purpose other than that for which the information was originally collected or discloses information to a non-agent third party. Notice may take a variety of forms, including through amendments or modifications to this Privacy Policy.

      Accessing and Updating Your Personal Information

      You have the right to access, correct or delete personal data which has been provided to JustFab. At any time, you may update or correct your online account information by logging into your account and navigating to the "My Account" page or by contacting us. You may also delete your personal data by contacting us to deactivate your account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

      If you do not want JustFab to use or disclose your information or provide your information to third parties for marketing and sales purposes, please contact JustFab at the address provided below under “Inquiries or Complaints Regarding the EU-US Privacy Shield Program”. If you have already received a non-administrative communication that you did not wish to receive, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication.

      Inquiries or Complaints Regarding the EU-US Privacy Shield Program

      In compliance with the EU-US Privacy Shield Principles, JustFab commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this Privacy Policy should first contact JustFab at:

      JustFab (UK), Ltd.

      Attn: Legal Department/Privacy

      8-10 Dryden Street, First Floor

      London, WC2E9NA

      United Kingdom

      JustFab has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. There is no charge to consumers for calling or using this independent dispute resolution mechanism.

      Under certain limited conditions, European Union individuals may be able to invoke binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.

      JustFab is subject to the jurisdiction and investigatory and enforcement powers of the Federal Trade Commission (FTC).

      Amendments or Modifications to this Privacy Policy

      We reserve the right to amend this Privacy Policy at any time without prior notice. Notice of any change will be posted on this Site. Please check this page periodically for changes. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

      Contact Us

      If you have any questions regarding the use of our Site or Privacy Policy, please contact us at:

      Justfab.com, Inc.

      Attn: Legal Department/Privacy

      800 Apollo St.

      El Segundo, CA 90245

      Or 1-888-508-1888

       

      Updated on 12/19/2019 

TERMS OF SERVICE

JUSTFAB TERMS OF SERVICE, USE AND PURCHASE

JustFab VIP Membership Program.

Each month, you will receive a personalized boutique of items that our stylist recommends. We will send you an email each month to remind you that your selections are ready. You then have between the 1st and the 5th of each month to shop with us or skip the month.

Your card will be charged $39.95 for a member credit each month if you do not make a purchase or skip the month by the 5th. Each credit can be redeemed for JustFab items and never expires. You can always choose to skip the month between the 1st and the 5th and not be charged for a membership credit. We will email you reminders and you can skip as many months as you like.

Cancel any time. You may cancel your VIP membership at any time by calling 1-866-337-0906 (open 24/7).


Welcome to JustFab! This website located at www.justfab.com (this "Site") is owned and operated by Just Fabulous, Inc. (the "Company") and JFGC, LLC ("JFGC" and, collectively with the Company, "JustFab"). JustFab provides website features and other products and services to you when you visit, shop or purchase items from this Site, use JustFab services, access this Site from your mobile devices, or use software provided by JustFab in connection with any of the foregoing (collectively, "JustFab Services"). JustFab provides its products and services subject to these Terms of Service.

By using JustFab Services, you agree to these conditions. Please read them carefully.

By accessing or using this Site, mobile application or other JustFab product or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you acknowledge and agree that you have read, understand and agree to be bound by these Terms of Service and any other applicable law, whether or not you are a registered member of JustFab. JustFab may change these Terms of Service at any time without notice. When we make changes, we will post them here. Your continued use of the JustFab Services or enrollment as a JustFab VIP Member shall be considered your acceptance to the revised Terms of Service. If you do not agree to these Terms of Service, please do not use this Site or any JustFab Services and immediately cancel your JustFab VIP Membership by calling one of our customer service representatives at 1-866-337-0906. You must be at least 18 years old to use this Site or Services.

ELECTRONIC COMMUNICATIONS
When you use any JustFab Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or through the other JustFab Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

JUSTFAB MEMBERSHIP
JustFab provides a monthly membership program that grants you access to style experts and the latest apparel, shoe, handbag and fashion trends. To get started, simply take our Fashion Personality Quiz. Next, you must register and create a member account through any of the JustFab Services ("Account"). After you have successfully created an Account, you will have the option to select your favorite item(s) from the 'My Boutique' section of your Account ("Boutique"). There is no registration fee and no obligation to purchase. Our JustFab style experts will continue to determine which apparel, shoes, handbags or other fashion accessories best match your personality and style. If you choose to create an Account, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the JustFab registration form. Registration data and certain other information about you are governed by our Privacy Policy.

VIP MEMBERSHIP
JustFab offers members the opportunity to participate in its membership rewards program (the "VIP Membership Program"). To become a JustFab VIP Member, simply purchase any JustFab item on this Site or through an applicable JustFab Service and you will be automatically enrolled in the JustFab VIP Membership Program (including the monthly, automatic purchase feature). As a JustFab VIP Member, our experts will send you a customized selection of JustFab items on the 1st day of every month. You will also receive emails, newsletters, special offers and other updates to maximize your shopping experience. As a valued JustFab VIP Member, you will enjoy exclusive VIP Member-only pricing and dedicated promotions. You may cancel your JustFab VIP Membership at any time by calling one of our customer service representatives at 1-866-337-0906.

HOW VIP MEMBERSHIP WORKS
Upon enrollment in the VIP Membership Program, you will receive new monthly customized selections of merchandise on the first (1st) day of every month. You must make a purchase or log into your account and select the 'Skip the Month' option between the 1st and 5th day of the month. If you do not make a purchase and do not 'Skip the Month' your credit card will be charged an automatic monthly membership fee of $39.95 for a member credit on the 6th until you cancel. You may cancel your JustFab VIP Membership at any time by calling one of our customer service representatives at 1-866-337-0906. Each JustFab credit will be applied to your Account and can be redeemed toward the purchase of JustFab items (totaling $39.95 or higher) during your purchase checkout in any future month. You may 'Skip' as many months as you like, there is no obligation to buy. Even if you decide to 'Skip' any month, you may return to your Account at any time to make a purchase. As discussed below, any unused membership credits will be automatically converted into an electronic JustFab gift card twelve (12) months following issuance. The electronic gift cards never expire and work the same as membership credits, except that they are transferable and can be used to purchase JustFab items of any price.

You may cancel your JustFab VIP Membership Account at any time. If you wish to cancel your Account, simply call our Fashion Consultants at 1-866-337-0906 anytime, 24 hours a day, 7 days a week. There is no cancellation fee. Please be advised that your Account may only be canceled by the registered JustFab VIP Member or the holder of the valid credit card on file related to your Account.

VIP MEMBER PERKS
As a JustFab VIP Member, you will be able to purchase JustFab branded items including, but not limited to, apparel, shoes, handbags, denim and other fashion items at exclusive member only discounted prices. You will also receive free shipping on all order over $39.00. In order to bring you this fabulous pricing, we must charge a $4.95 shipping fee for all orders under $39.00, after applicable discounts. Exchanges are also free and returns are easy!

In addition, JustFab will occasionally collaborate with premier trendsetting partners to offer specialty items at exclusive members-only prices. As a JustFab VIP Member you will also have access to exclusive member-only sales and discounts, and special collections. JustFab is always striving to create the best shopping experience to its VIP Members so additional benefits and perks may be added.

MEMBERSHIP CREDITS AND GIFT CARDS
Any membership credits issued to you will be automatically converted into electronic gift cards("JF Gift Cards") if they are unused following the twelve (12) month anniversary of issuance. As describebelow, JF Gift Cards function almost identically to membership credits, and both constitute prepaid promotional certificates that are provided to VIP Members in connection with the VIP Membership Program. JF Gift Cards can be used by you to purchase identified merchandise at a price below the regular retail price if you are a VIP Member at the time of redemption. Non VIP Members can also use JF Gift Cards to purchase JustFab merchandise at the regular retail price. Additionally, JF Gift Cards are freely transferable and can be broken and applied across multiple purchases on this Site or the JustFab Services.

As of May 1, 2015, JFGC shall be the sole issuer and legal obligor with respect to all gift cards, including any membership credits issued prior to such date and converted into gift cards. JFGC is responsible for the management and operation of the membership credit conversion and gift card program. A converted membership credit or gift card constitutes a contract between you and JFGC. By agreeing to be bound by these Terms of Service, you expressly release the Company from any liability with respect to your converted membership credits and gift cards. You acknowledge that any such liability is the sole responsibility of JFGC.

Membership credits and gift cards are not refundable or redeemable for cash. Membership credits and gift cards can only be used toward purchasing JustFab items on the Site or through the JustFab Services. Membership credits may only be redeemed in one transaction and are non-transferable. JustFab gift cards may be redeemed in multiple transactions and are transferable. Once you use the JustFab gift card any remaining value from the gift card will be automatically credited back to your Account under the "store credit" section. You may transfer JustFab gift cards to family members or friends who may want to try the JustFab Service.

Your Account reflects the balance of VIP Membership credits. The Account balance will be adjusted as VIP Membership credits are converted to JF Gift Cards. Membership credits and gift cards do not expire. However, JFGC expressly reserves the right to impose inactivity or dormancy fees on membership credits and gift cards in some or all states, and may begin imposing such fees at any time by providing at least thirty (30) days' advance notice, which notice shall be given by posting revised Terms of Service on this Site. The risk of loss and title to such gift cards passes to the purchaser upon JFGC's electronic transmission to the recipient.

JFGC LIMITATION OF LIABILITY
JFGC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO MEMBERSHIP CREDITS OR GIFT CARDS INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A MEMBERSHIP CREDIT OR GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH MEMBERSHIP CREDIT OR GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU.

If you have any questions regarding our gift card policies please send all inquiries to JFGC, LLC, 1590 Rosecrans Avenue, Suite D-337, Manhattan Beach, CA 90266, Attention: Customer Service, or contact our representatives at 855-202-3566 or email us at [email protected]

SHIPPING
Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:
 
Subtotal Amount  48 Contiguous United States Alaska, Hawaii, Puerto Rico APO/FPO  Canada
$49.00 and over FREE 4-7 Business Days  $9.00 7-10 Business Days  $9.00 Up To 30 Business Days $6.95 6-10 Business days 
Under $49.00 $4.95 Flat Rate 4-7 Business Days $9.00 7-10 Business Days $9.00 Up To 30 Business Days $6.95 6-10 Business days 

RUSH SHIPPING

Subtotal Amount 48 Contiguous United States Alaska, Hawaii, Puerto Rico, APO Canada
$49.00 and over $8.95 2-3 Business Days  N/A N/A
Under $49.00 $8.95 2-3 Business Days  N/A N/A

*All delivery times above are based on average in-transit time. Orders shipped to Canada, P.O. Boxes and APOs/FPOs do not qualify for Rush Shipping.

As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section. We do not guarantee any specific delivery dates or times. RETURNS & EXCHANGES If for any reason you are not happy with your selection, you can exchange an item for another item, or return it for a credit or refund, subject to the following terms and limitations.

You can exchange your VIP monthly selection for another item, or return it for a credit or a refund. You can exchange any additional items purchased in a given month, or return it (them) for a credit or a refund, unless you acquired it (them) with a JustFab credit. Any items acquired with a JustFab credit can only be exchanged or returned for a credit.

We only accept returns or exchanges up to 30 days from the original date of shipment. Any item to be returned or exchanged must be in new, unused and resalable condition. Any exchange or return should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment. Items exchanged for another item or returned for a credit are not charged a restocking fee.

To make a return or exchange, please follow these steps:

  •  Obtain a Return Merchandise Authorization (RMA) number. This allows us to process your return. You can obtain a RMA number by calling our Fashion Consultants by dialing our toll free number at 1- 866-337-0906. Our Fashion Consultants will email you our pre-paid return shipping label. Alternatively, you can obtain a RMA number online by clicking on the link in the 'My Order History' section in your Boutique.
  •  Send the item back in the original, undamaged box and packaging.
  • Attach the pre-paid return shipping label to your shipment and drop it off at any USPS or FedEx locations.

RISK OF LOSS/TITLE
The risk of loss and title for products purchased on the Site or through the JustFab Services passes to the purchaser upon our delivery to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation. We will adjust your account at our discretion. JustFab does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, JustFab does not take title to the refunded item.

SALES TAX
JustFab is not required by law to collect sales and/or use taxes in all states, nor does it actually collect such taxes in all states. However, JustFab reserves the right to collect sales tax in any other jurisdictions if it believes that such collection is required by law. For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. You may have a tax obligation in states where JustFab does not collect sales tax. Details of how to report these taxes may be found at the websites of your respective taxing authorities.

PAYMENT INFORMATION
To make purchases through the JustFab Services or to become a JustFab VIP you must submit credit card information. You represent and warrant to JustFab that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize JustFab to use any updated credit card information submitted by your credit card company directly to JustFab. If you dispute any charges, you must inform JustFab within thirty (30) days upon receipt of JustFab's invoice. We reserve the right to change JustFab prices, fees or the number of Member Credits required to purchase items. Your continued use of the JustFab Services after the price change becomes effective constitutes your agreement to pay the changed amount.

ACCOUNT CONFIDENTIALITY AND ACCESS
You are solely responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the JustFab Services by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations. You agree to accept responsibility for all activities that occur under your account and password. JustFab shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address. You acknowledge and accept that your use of the JustFab Services is in compliance with these Terms of Service. You further acknowledge and accept that JustFab shall have no obligation to investigate the authorization or source of any Account activity, including purchase activity following a proper log-in to this Site or any JustFab Services, which is defined as a matching and current member sign-in and user password. You shall notify JustFab immediately of any unauthorized access to your Account or any other unauthorized use of any JustFab Services.

You agree that JustFab may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms of Service; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive or illegal activity, or any other activity which JustFab believes is harmful to its business interests: or (f) for no reason. You agree that any termination, limitation of access and/or suspension shall be made in the JustFab's sole discretion and that JustFab shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.

PROHIBITED USES
Any and all JustFab Services may be used only for lawful purposes and are available only for your personal, noncommercial use, which shall be limited to viewing this Site, purchasing products, providing information to JustFab, and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting, and uploading of information and are responsible for the consequences of such communications. JustFab specifically prohibits any use of the JustFab Service, and requires all users to agree not to use the JustFab Services, for any of the following:

  •  Posting any information which is incomplete, false, inaccurate or not your own;
  •  Creating multiple accounts for the same user;
  •  Accessing data not intended for you or logging on to a JustFab server or account, which you are not authorized to access;
  •  Engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol;
  •  Communicating, transmitting, or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
  •  Communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner;
  •  Communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another;
  •  Communicating, transmitting, or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of any applicable export control laws;
  •  Attempting to interfere in any way with this Site's network security, or attempting to use this Site's service to gain unauthorized access to any other computer system;
  •  Communicating, transmitting, or posting material that is in violation of applicable laws or regulations;
  •  Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt);
  •  Attempting to interfere or interfering with the operation of this Site, JustFab's provision of services to any other visitors to this Site, JustFab hosting provider or JustFab networks, including, without limitation, via means of submitting a virus to this Site, overloading, "flooding", "mailbombing" or "crashing" this Site;
  •  Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to this Site.

USER CONTENT
Any and all content, comments, feedback, suggestions, ideas, concepts, photos, questions or other communications (collectively, "User Content") that you submit or post through any JustFab Services shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to JustFab and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce, display, or use the User Content in any commercial or non-commercial manner whatsoever. JustFab will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. JustFab shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content, or respond to any User Content. JustFab retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason.

By connecting to JustFab with a third-party service (e.g., Facebook or Twitter), you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. For more information on the types of information we collect from these third-party services, please read our Privacy Policy.

If you utilize your Facebook account to access and use the social features available through the JustFab Services, you can choose whether or not you wish to share content or information related to your Account on Facebook. You agree that JustFab is not responsible for any content or information related to your Account once it is shared and posted on Facebook. If you use the JustFab Services and its social features, you agree to respect other users of the JustFab Services in your interactions with them. JustFab reserves the right, in its absolute discretion, to disable your account if it believes that you are violating any term or condition set forth herein.

By submitting User Content, you represent and warrant that the User Content does not (i) contain false or misleading information, (ii) infringe on the intellectual property rights of any third party, (iii) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (iv) contain any addresses, email addresses, phone numbers or any contact information, or (v) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold JustFab and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.

PRODUCT INFORMATION
Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered, and JustFab reserves the right to revoke any stated offer in order to correct any errors or inaccuracies. Although JustFab has made every effort to display our products and their colors as accurately as possible, the displayed colors of the products depend upon the monitor of the user, and JustFab cannot guarantee that the user's monitor will accurately portray the actual colors of the products. Products displayed may be out-of-stock or discontinued, and prices are subject to change. JustFab is not responsible for typographical errors regarding price or any other matter.

PURCHASE CANCELLATIONS
All orders placed through any JustFab Services are subject to JustFab's acceptance. This means that JustFab may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, JustFab will issue you a refund.

INTELLECTUAL PROPERTY RIGHTS
All content, graphics, text, code and software used on or incorporated into this Site and/or any JustFab Service, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to JustFab and all rights thereto are specifically reserved. As between you and JustFab, (or any other company whose marks appear on any of the JustFab Services), JustFab (or the respective company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on any of the JustFab Services, and is the copyright owner or licensee of the materials and content contained therein, unless otherwise indicated. The JustFab logos, designs, titles, phrases, product names, photographs, images, videos and content and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, "JustFab Intellectual Property") are owned by JustFab and may be registered in the United States and internationally. You agree not to display or use the JustFab Intellectual Property in any manner without JustFab's prior written permission. Nothing contained on this Site or in any of the JustFab Services should be construed to grant any license or right to use any JustFab Intellectual Property without the prior written consent of JustFab.

Except as otherwise provided herein, use of the JustFab Services does not grant you a license to any materials, content or features you may access on this Site or via the JustFab Services and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such materials and content, features or materials, in whole or in part. Any commercial use of the JustFab Services is strictly prohibited, except as otherwise approved by us. You may not download or save a copy of any of the materials and content or screens for any purpose except as otherwise provided by JustFab. If you make use of the JustFab Services, other than as provided herein, in doing so you may violate copyright and other laws of the United States and/or other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information contained in the JustFab Services including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law.

DISCLAIMERS AND LIMITATION OF LIABILITY
JustFab publishes information within the JustFab Services as a convenience to its visitors. While JustFab attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the JustFab Services at any time without notice. The JustFab products described in the JustFab Services may not be available in your region. JustFab does not claim that the information on this Site is appropriate to your jurisdiction or that the products described in the JustFab Services will be available for purchase in all jurisdictions.

YOUR USE OF THE JUSTFAB SERVICES ARE AT YOUR SOLE RISK. THE JUSTFAB SERVICES AND THE PRODUCTS OFFERED THROUGH THE JUSTFAB SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JUSTFAB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

JUSTFAB MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, THAT THE OPERATION OF THIS SITE OR ANY OF THE JUSTFAB SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR AS TO THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, OR ANY OF THE JUSTFAB SERVICES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE, UNLESS OTHERWISE SPECIFIED IN WRITING.

JUSTFABSHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE JUSTFAB SERVICES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH JUSTFAB, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, EVEN IF JUSTFAB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

JUSTFABSHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE JUSTFAB SERVICES ISSUED AGAINST YOU BY THIRD PARTY FINANICAL INSTITUTIONS SUCH AS BANKS OR CREDIT CARD COMPANIES. JUSTFAB SHALL NOT BE LIABLE FOR ANY OVERDRAFT, LATE OR ANY OTHER CHARGES ISSUED AGAINST YOU BY A BANK OR CREDIT CARD JUSTFAB.

CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONALRIGHTS.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE JUSTFAB SERVICES, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE JUSTFAB SERVICES. IF A PRODUCT OFFERED THROUGH THE JUSTFAB SERVICES IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN ACCORDANCE WITH THE RETURN POLICY SET FORTH IN DETAIL IN THESE TERMS OF SERVICE.

JustFab makes no warranties of any kind regarding any third party sites to which you may be directed or hyperlinked from the JustFab Services. Hyperlinks are included solely for your convenience, and JustFab makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such third party sites. JustFab does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties through the JustFab Services.

INDEMNITY AND RELEASE
You agree to indemnify and hold JustFab and its subsidiaries, affiliates, officers, agents and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments, proceedings, damages, expenses and costs (including reasonable attorneys' fees), based upon, arising from or related to (a) information or content submitted, transmitted or otherwise made available on or through the JustFab Services by you or any other person accessing the JustFab Services using your Account; (b) the use of, or connection to, the JustFab Services by you or any other person accessing the JustFab using your Account (including negligent or wrongful conduct); or (c) your breach or attempted breach of these Terms of Service. 

DISPUTE RESOLUTIONS
Governing Law
Use of the JustFab Services, membership in the JustFab VIP Membership Program, any purchases made through the JustFab Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the JustFab Services, your membership in or purchases through the JustFab Services, JustFab VIP Membership Program and/or your Account, or products purchased through the JustFab Services shall be governed by the laws of your home state of residence without respect to its choice (or conflict) of laws rules.

Any claim or cause of action you may have with respect to JustFab or the JustFab Services must be commenced within one (1) year after the claim or cause of action arose.

Class Action Waiver
Both you and JustFab waive the right to bring any controversy, claim or dispute arising out of or relating in any way to your use of the JustFab Services, your membership in or purchases through the JustFab VIP Membership Program and/or your Account, or products purchased through the JustFab Services as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any such claim brought by anyone else. (This waiver, and the similar waiver specified for arbitration proceedings, are generally referred to herein as "the class action waiver.") 

Forum Selection/Jurisdiction
Jurisdiction and venue for any dispute shall be in Los Angeles, California. Each party submits to personal jurisdiction and venue in that forum for any and all purposes.

Agreement to Pre-Arbitration Notification These Terms of Service provide for final, binding arbitration of all disputed claims (discussed immediately below). JustFab and you agree, however, that it would be advantageous to discuss and hopefully resolve any disputes before arbitration proceedings or any other proceedings authorized herein are initiated. In the event of a dispute, the claimant whether you or JustFab shall send a letter to the other side briefly summarizing the claim and the request for relief. If JustFab is the claimant, the letter shall be sent, via email, to the email account listed in your Account. If you are the claimant, the letter shall be sent to Just Fabulous, Inc., Attn: General Counsel, 800 Apollo Street, El Segundo, California 90245. If the dispute is not resolved within 60 days after the letter is sent, the claimant may proceed to initiate arbitration proceedings or any other proceedings authorized herein.

Agreement to Arbitrate Claims
Except to the limited extent noted below, use of the JustFab Services, membership in the JustFab VIP Membership Program, any purchases made through the JustFab Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the JustFab Services, your membership in or purchases through the JustFab VIP Membership Program, or products purchased through the JustFab Services shall be resolved by final and binding arbitration between you and JustFab. 

The arbitration shall take place in Los Angeles County, California in accordance with the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures of the American Arbitration Association. Unless either party or the arbitrator requests a hearing, the parties will submit their arguments and evidence to the arbitrator in writing. The arbitrator will make an award based only on the documents. This is called a Desk Arbitration. If any party makes a written request for a hearing within ten days after the American Arbitration Association acknowledges receipt of a claimant's demand for arbitration (or the arbitrator requests a hearing), the parties shall participate in a telephone hearing. In no event shall the parties be required to travel to Los Angeles to participate in the arbitration.

If you decide to commence arbitration, the provider will require to you to pay a filing fee (which currently is $125 for claims under $10,000). If your filing fee is more than $125, JustFab will reimburse you for any excess fee promptly after it receives notice of your arbitration. If the arbitrator ultimately rules in your favor, JustFab will also reimburse you for the $125 base filing fee.

If the arbitrator rules in your favor in any respect on the merits of your claim and issues you an award that is greater than the value of JustFab's last written settlement offer made before an arbitrator was selected (or greater than zero if no offer was made), then JustFab will pay you the amount of the award or $350, whichever is greater (in addition to reimbursing you for the base filing fee).

This arbitration agreement is subject to the Federal Arbitration Act and is enforceable pursuant to its terms on a self-executing basis. Either party may seek enforcement of this provision in any court of competent jurisdiction.

The arbitrator shall determine any and all challenges to the arbitrability of a claim. The arbitral award shall be judicially enforceable. Any court of competent jurisdiction may, and upon request shall, enter judgment on the arbitral award. Either party may seek confirmation (judgment on the award) and/or enforcement in any court of competent jurisdiction.

Notwithstanding any provision in the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures to the contrary, and with the exception of Desk Arbitrations, the Federal Rules of Evidence shall govern the admissibility of evidence in any arbitral proceeding. 

Both you and JustFab waive the right to bring any claim covered by this dispute resolution provision as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any claim covered by this dispute resolution provision brought by anyone else.

Notwithstanding any provision in the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative, or private attorney general action or to consolidate, join, or otherwise combine the claims of different persons into one proceeding.

If a proposed class, consolidated, representative, collective, or private attorney general action arbitration is initiated notwithstanding the above prohibition and it is finally determined by the arbitrator (or a court of competent jurisdiction) that the waiver specified herein is not enforceable, then the arbitration proceedings shall be bifurcated as follows and notwithstanding any provision in the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures to the contrary: 1. The issue of arbitrability shall be determined by the Arbitrator pursuant to the applicable rules and substantive law. 2. Assuming the Arbitrator concludes that the arbitration may proceed, said arbitration shall be stayed, and the issue of whether to certify any alleged or putative class for a class action (or other representative) proceeding shall be presented to and decided by a court of competent jurisdiction. The arbitrator shall not have authority or jurisdiction to decide class certification (or any similar representative action) issues. The decision to certify or not certify a class action (or to otherwise permit the action to proceed on a representative basis) shall be appealable in the judicial proceedings consistent with the rules and law governing the appeals of interlocutory decisions or class certification (or similar) rulings specifically, if appropriate. 3. Once any issues regarding class certification (and/or similar representative requirements) have been finally decided by the court, the arbitrator will have authority to decide the substantive claims on an individual or a class (or other representative) basis, as may be determined and directed by the court.

Appeal Rights
The arbitrator(s) shall not have the power to commit errors of law or legal reasoning, make clearly erroneous factual findings, or abuse his or her discretion, and the award may be vacated or corrected on appeal to a court of competent jurisdiction for any such error.

Opting out of Dispute Resolution and Class Action Waiver
You may elect to opt out (exclude yourself) from the final, binding arbitration procedure and the class action waiver specified in these Terms of Service by doing the following: within 15 days of setting up your Account, you must send a letter to Just Fabulous, Inc., c/o Legal Department, 800 Apollo Street, El Segundo, California 90245 that specifies (1) your name, (2) your account number or account member name, (3) your mailing address, and (4) your request to be excluded from the final, binding arbitration procedure and class action waiver specified in these Terms of Service. All other Terms shall continue to apply to your Account, including the requirement to participate in pre-dispute mediation. Notwithstanding any provision in these Terms of Service to the contrary, we agree that, if JustFab makes any future change to the dispute resolution procedure and class action waiver provisions (other than a change to JustFab's address), you may reject any such change by sending a letter to JustFab within 15 days of the change to the address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision. Your letter must be postmarked by the applicable 15-day deadline to be effective. You are not required to send the letter by confirmed mail or return receipt requested, but it is recommended that you do so. Your request to be excluded will only be effective and enforceable if you can prove that the request was postmarked within the applicable 15-day deadline. 

Notice for California Users
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information JustFab shares with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: JustFab General Counsel, 800 Apollo Street, El Segundo, CA, 90245. In your request, please specify that you want a "Your JustFab California Privacy Rights Notice ". Please allow 30 days for a response.

GENERAL INFORMATION
These Terms of Service constitute the entire agreement between you and JustFab and govern your use of the JustFab Services, and they supersede any prior agreements between you and JustFab. You also may be subject to additional terms and conditions that are applicable to certain parts of the JustFab Services. JustFab may terminate this Agreement and deny you access to the JustFab Services at any time, immediately and without notice, if in JustFab's sole discretion you fail to comply with any provision of these Terms of Service.

You agree that no joint venture, partnership, employment, or agency relationship exists between JustFab and you as a result of this Agreement or your use of the JustFab Services.

The failure of JustFab to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms of Service shall not affect the enforceability of those portions of the Terms deemed enforceable by applicable courts of law.

You may not assign the Terms or any of your rights or obligations under the Terms without JustFab's express written consent. The Terms inure to the benefit of JustFab's successors, assigns and licensees. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect.

Updated: July 1, 2017

Updated: June 1, 2018

VIP Membership Program

FAQs

Do I need to pay to be a VIP Member?

No, there is no membership fee! As long as you make a purchase or click ‘Skip the Month’ in your account by the 5th of each month, you will not be charged.

What if I forget to skip the month?

If you don’t skip by the 5th of each month, you will be charged $39.95 that automatically becomes a credit in your account. Treat it as store credit to be used whenever you want!

Do I have to buy something every month?

Nope! Just click the “Skip the Month” button in your account by the 5th of each month.

What’s the commitment? Can I cancel my VIP Membership?

There’s no obligation to buy as a VIP Member, nor is there any minimum number of months or commitment for membership. You can skip any month by the 5th, and you can cancel your membership at any time by calling 1-866-337-0906, available 24 hours a day, 7 days a week.

How do returns work?

JustFab offers three return options:

  • Free return for JustFab store credit
  • Return for a refund in the original form of payment minus a $5.95 restocking fee per item
  • Free exchange for the same item in a different size (if available)

How can you offer high-quality products for such low prices?

As a welcome gift for new VIP members, we offer a steep discount on your first order only. VIP pricing which is 10-30% off retail prices is applied to additional items purchased thereafter. Because we manage many of our styles from design to delivery, we are able to produce beautiful shoes for less, and make sure our products meet a high standard of quality.