Our Mission = Our Members
Here at JustFab, our members are the backbone of our business and their satisfaction is our top priority. That's why we conduct a huge market research study every year; so that we can better track our progress and ensure we're meeting the needs of our members. As a company that believes in transparency, we're happy to share these results with you, too!
Sharing The Love
Million Satisfied VIP Members
Of our members
recommend JustFab products!

We've even got 800,000
member product reviews!
said they'd recommend
JustFab to friends & family!

Reasons Our
Members Love Us
  • 1. Love how easy it is to search navigate and shop the site.
  • 2. The customer service is friendly, attentive and all-around amazing.
  • 3. No matter your taste, there's a huge variety of styles.
  • 4. You just can't beat the quality and value for the price you pay.
  • 5. From style tips to collection lookbooks, there's ton of engaging content.
Shop 'Til You Drop
Your Guilty Pleasure 29.3 The number of times the average VIP member visited their boutique in 2013
Over 7 Million Pairs of shoes since we launched
Most Highly Rated Styles
Chantal | Waldorf, MD
"I will keep this shoe forever. The blush color is perfectly accented with the gold buckle. Love these!"
Christina | Phoenix, AZ
"I love the style, comfort, and quality; I've received countless compliments on them."
The Pantheon
Amanda | Columbia, MO
"So cute and spacious. Goes with black and brown shoes!"
East End
Brenda | Grand Prairie, TX
"I love BIG and this purse is wonderful. Stylish yet carries everything I need."
Let's Get Social
  • Loooove it! I'm a huge shoe fan and I can get about 3 pairs of JF shoes for the price of one pair at another store. So I can keep up with trends without breaking the bank and when it's out of style I can move on without guilt. -Jill S.
  • Great costumer service! Never receive a bad product. Everything is comfortable and true to size. I get a lot of compliments on the things I buy from JustFab. Highly recommend! -Alex B.
  • Just Fab you rock! Thank you so much for a wonderful experience every time. -Julie C.
  • Excellent prices... Great customer service... Awesome shoes and dresses! -Kim N.
The Best in Customer Service

Member Service Agents ready to assist you

2.5 Million
Phone calls, emails & live chats answered

Even amongst brand competitors, JustFab ranked at the top
for customer service satisfaction.
Reseller Ranking

JustFab Brand Tracking Survey, August 2014 N=956
Brand Retail Comparative Study, April 2014 N=3206

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